ROUTE AND TOUR PLANNING FOR FIELD & TECHNICAL SERVICE
HOLISTIC FIELD PLANNING WITH A DYNAMIC SOLUTION FROM THE TECHNOLOGY LEADER
Route Planning is the heart of field service planning. This is where the greatest savings potential is hidden. Optimisation software schedules your assignments precisely and creates significant added value for your company with intelligent technology.
This includes supporting you holistically in creating positive customer experiences. That's why our software solutions work with unique planning accuracy and deliver optimal results in real time. With FLS VISITOUR, you plan and optimise your orders, routes, and tours within seconds.
This includes supporting you holistically in creating positive customer experiences. That's why our software solutions work with unique planning accuracy and deliver optimal results in real time. With FLS VISITOUR, you plan and optimise your orders, routes, and tours within seconds.
ROUTE PLANNING - A CENTRAL CHALLENGE FOR EVERY TEAM IN THE FIELD
Service technicians, surveyors, sales people and suppliers - they all face the task of planning their routes as efficiently as possible every day. However, there is more to it than just finding the best route.
The dispatchers have to distribute the orders and appointments as optimally as possible to the available resources (employees or vehicles) during daily tour planning. The goal is an optimal handling of the orders and assignments, which guarantees a high added value of the customer service and field service.
The dispatchers have to distribute the orders and appointments as optimally as possible to the available resources (employees or vehicles) during daily tour planning. The goal is an optimal handling of the orders and assignments, which guarantees a high added value of the customer service and field service.
WHAT SHOULD BE CONSIDERED WHEN PLANNING A TOUR?
For the optimal tour plan, many restrictions have to be taken into account, from scheduling requirements and strict SLAs (service level agreements) to the availability of staff.
Inadequate planning means that a job cannot be completed because the assigned service technician does not have the required skills (mismatch). Or it leads to unnecessary idle times (gap planning), avoidable travel costs and time expenditure (poor route planning) and an under- or overload of your staff.
Inadequate planning means that a job cannot be completed because the assigned service technician does not have the required skills (mismatch). Or it leads to unnecessary idle times (gap planning), avoidable travel costs and time expenditure (poor route planning) and an under- or overload of your staff.
START YOUR JOURNEY
The 10 most common mistakes when choosing Field Service Management Software.Get the facts.
FIELD SERVICE PLANNING WITH FLS VISITOUR – THE INTELLIGENT ALGORITHM ALWAYS FINDS THE BEST ROUTE
Field Service Planning with tools such as Excel, Outlook and Google Maps quickly reaches its limits and offers little flexibility.
Above a certain size and dynamic of business, companies need a solution that is fully tailored to the needs and processes of field sales and service teams. That is why we have FLS VISITOUR the technologically leading software for efficient scheduling and route planning.
Above a certain size and dynamic of business, companies need a solution that is fully tailored to the needs and processes of field sales and service teams. That is why we have FLS VISITOUR the technologically leading software for efficient scheduling and route planning.
The tour planning software takes all restrictions into account and schedules orders and resources in such a way that customer and employee satisfaction increases. It brings costs and benefits into the right balance and maximises the results of your field staff and service.
The basis for this is the PowerOpt Algorithm, which is the result of decades of research and development. PowerOpt solves logistical tasks like the 'Travelling Salesman problem' in seconds.
The basis for this is the PowerOpt Algorithm, which is the result of decades of research and development. PowerOpt solves logistical tasks like the 'Travelling Salesman problem' in seconds.
YOUR ADVANTAGES - WHAT MAKES TOUR PLANNING WITH FLS VISITOUR SO SPECIAL?
AUTOMATION
You choose the planning approach from manual to fully automatic
You choose the planning approach from manual to fully automatic
PLANNING SECURITY
Transparency for employees and work orders
Transparency for employees and work orders
TOUR OPTIMISATION
Immediate optimisation of the entire tour plan in the event of changes
Immediate optimisation of the entire tour plan in the event of changes
DATA MANAGEMENT
Comprehensive settings for employees, parts, customers, and order types
Comprehensive settings for employees, parts, customers, and order types
DATA EXCHANGE
Permanent connection with the mobile end devices of your field operatives
Permanent connection with the mobile end devices of your field operatives
COMMUNICATION
Multi-channel communication with customers via web-based features
Multi-channel communication with customers via web-based features
HIGHER RELIABILITY
Lower absenteeism rate and higher adherence to deadlines
Lower absenteeism rate and higher adherence to deadlines
COST SAVINGS
Up to 50% less effort in scheduling
Up to 50% less effort in scheduling
DATA PROTECTION
Observance of requirements such as regulations, laws, and compliance
Observance of requirements such as regulations, laws, and compliance
KM- & CO2-BALANCE
Significant kilometre, fuel, and CO2 reduction
Significant kilometre, fuel, and CO2 reduction
"We are on the road much less and thus have more time with the customer. We see this as a win-win situation - for our customers as well as for WOLF and our employees."
Christian Mayer, Managing Director, WOLF Klima- & Heiztechnik ÖsterreichTHE ABILITY TO REACT EVEN IN AN EMERGENCY - REAL-TIME ROUTE OPTIMISATION
Optimal advance planning is all well and good, but unexpected changes often arise in the course of the day. Your dispatch must react to staff absences, cancelled customer appointments and emergency deployments. Our solution therefore not only creates the optimal route planning in advance. At the same time, it continuously optimises the routes and tours as soon as a need for change arises. The smart algorithm provides you with planning reliability and flexibility at the same time.
COMPLETE TOUR OPTIMISATION AT THE TOUCH OF A BUTTON
FLS VISITOUR resets the tours and reschedules them in real time. This means that within seconds you have a new optimised tour plan that always reflects realistic conditions. Your dispatcher has an overview of all orders on the FLS VISITOUR live gantt, with real-time status, and can optimise all desired tours with one click. At the same time, you have constant cost transparency with details of the costs per order and tour.
SUCCESSFUL BRANDS RELY ON FIELD SERVICE MANAGEMENT SOFTWARE FROM FLS
Find out in our case studies what successful Route Planning really looks like, and how our software solutions help companies in field, delivery, and technical services.
A selection of other companies that rely on field management technology from FLS
DEMO
DISCOVER THE FULL POTENTIAL OF DYNAMIC SOFTWARE FOR YOUR BUSINESS
Arrange an appointment to get to know our software - as a demo version or, if you wish, with your data.
Experience the unsurpassed performance of our PowerOpt algorithm live. We will show you how to optimise your field force and services, and realise cost savings of up to 50% in a short time.
Experience the unsurpassed performance of our PowerOpt algorithm live. We will show you how to optimise your field force and services, and realise cost savings of up to 50% in a short time.